Trakker has an impressive track record having recovered over 8,000 vehicles and cargo comprising petroleum, tobacco, cotton, yarn, garments, pharmaceuticals and consumable goods etc.to the tune of Rs. 6.00 billion in its first 9 years of operation. Due to its very large and rapidly growing customer base, many more vehicles and cargo is being recovered on a daily basis.

Yes, this is a state-of-the-art vehicle security system operates wherever there is availability of GSM network.

All products of Trakker are of recognized international standards. Insurance companies not only encourage installation of C-track by offering attractive insurance rates and discounts, but it is also mandatory for certain vehicles. Insist on obtaining the Trakker Installation Certificate to avail a discount on your insurance premium.

Should the C-track unit become inoperative or is faulty by reason of defective components, workmanship or design within 24 months from the initial installation; Trakker will repair or replace the system, free of charge. This warranty does not apply if the C-track unit has been tampered with, or worked on by anyone other than Trakker authorized personnel, or if the vehicle has been involved in a collision. Warranty extension is available at the end of 2nd year for up to 3 years.

Yes, it can be installed in all brands like Daihatsu, Honda, Hyundai, KIA, Mitsubishi, Suzuki, Toyota and even the latest electronically configured vehicles such as BMW, Mercedes, Porche, Range Rover etc.

Yes, only if you have registered any other person with Trakker as an Authorized or Secondary User and he / she is in the knowledge of the Password.

No! Features which could identify the vehicle as having a tracking system installed (e.g. stickers, flashing lights, honking, alarms, keys, dial-pads, remotes etc.), are extremely dangerous and strictly not advisable, if identified they could endanger the lives of the passengers.

Yes, you are the proud owner of the unit and may request it to be transferred to any one of your vehicles. However, to avoid inconvenience please inform Customer Services at least 10 days in advance. Only standard cost for removing and re-installing shall apply.

By putting its vast infrastructure, state-of-the-art equipment and many resources to work, Trakker will do its best to recover your vehicle. However, sometimes there are certain circumstances which are beyond our control making it impossible to guarantee 100% recovery of your vehicle. Be secure in the knowledge that with C-track in your vehicle, it has an enviously high recovery rate of 95% recovery in Pakistan, depending upon the make /type of vehicle being stolen, with smaller vehicles being easier targets. This track record is exceptional where good industry standards require 85% recovery rate.

The first C-track unit was installed in February, 2000, and is a matter of great pride that it was still functional at the end of 2007, which explains its unmatched durability in line with International Quality Standards. Like any other electronic system even this onboard computer does not have any defined specific lifespan. Components not covered under warranty being damaged due to accidents, water contact, extreme heat etc., directly affecting the unit can also be replaced at cost. The unit’s life is also dependant upon the electrical system of the vehicle, if trouble free, it helps increase its component’s life beyond 5 years.

It is essential to immediately inform Customer Services (CS) or Trakker Security of any changes / additions to your vehicle or personal identification / details.

TRT not only helps recover your stolen vehicle, but also provides you assistance / advice in any emergency at all times.

No, all efforts made by Trakker Response Team (TRT) carry no costs. However, all false alarms are subject to a charge of up to Rs. 10,000 per incident.

In case of a battery tamper the TRT with the Police immediately responds as the vehicle sends out a red alert signal to the control room. To avoid any false alarms which may also cause you embarrassment and inconvenience, pre-informing the TCR whenever your car is sent to the workshop, etc, is essential.

With C-track Assist and C-track Secure Plus, you can simply ask for your current location by calling our 24 hours operational Trakker Control Room (TCR) on 0800.01616 or (021) 111.000.300 or 1616 for Mobilink and Ufone users and verify the same.

The C-track unit has a designed life of two years with free warranty. The testing is done on a regular basis as the unit is programmed to undertake a self test “over the air” monitored by TCR. It requires no re-testing, except when you receive a call from us. Please respond without delay to any calls made by CS for service of your C-track unit.

If a vehicle with a fake registration number similar to your’s is used in the commission of a crime, C-track monitoring report will save you from being wrongfully implicated.

C-track line of products are certified for low current consumption. However there can be some electronic anomaly or your car accessories are consuming a high current. If you have installed extra electrical accessories in your vehicle please upgrade to a higher ampere battery to handle the extra load and avoid battery drain problems. In any case, please call TCR for further assistance / advice.

Keep inquiring from Trakker Security Manager about its progress, who will also assist you to formally lodge the FIR and subsequently enquire about its recovery status from the Police and CPLC as well.