Trakker has always strived for customer convenience and satisfaction. Our big corporate customers and fleet managers are considered key accounts and enjoy the benefit of portfolio management through dedicated account managers. This provides opportunities to contribute to the success of the customers.
Portfolio Management benefits in many ways, including:
- Improved understanding of key account’s goals, and requirements.
- Implementation of escalation procedures through strategic account management.
- Quality support through prioritized attention and daily vigilance for better service.
- Dedicated resource for queries or troubleshooting.
- Increased efficiency to entertain the objectives for which the product was acquired.
- Maximum number of services and reporting for better management of fleet.
Services provided through Portfolio Management
Besides the usual services provided to individual customers including NoGo and Battery Tamper Alarms, Tracking and Locating the vehicles etc; Portfolio Management provides the following state-of-the-art services:
- Dedicated Base Station Services
- C-track Information Portal
- 7 Day Address Verification
- Geographical Presence
- Code Red Details
- High Risk Vehicle Analysis
- Trakker Response Teams Deployment Nation Wide
- Repossession Details
- Risk & Fraud Intimation
- Redo Summary
- Total Sales Figures
- Sum Recovered (Assets Saved)
- Sum Recovered Through Snatch/theft
- Sum Recovered Through Repossessions
- Sum Recovered Through Risk Intimations
- Sum Recovered Unit Tampered
- Sum Recovered Battery Tampered
- Corporate Portfolio Analysis [Weekly\Monthly]
- Invoicing, Account Reconciliations and Payment Follow-up
- Customized NOGO Services